Engineering Support
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Recent activity by Engineering Support-
Hi Sean, Thank you for reaching out. Could you please provide the Rev of the display you are using? This can be found on the back of the display at the end of the display part number.
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I am glad the issue has been resolved. Please do not hesitate to reach out if you have any display related questions in the future. We are always happy to help!
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Hello Shubha, Thank you for the update. After reviewing your schematic, it looks like the RGB signals will need to be adjusted to use the RGB565 interface as outlined in the table from the IC datas...
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Hi Dylan, We are glad to hear that the display is working well with the Raspberry Pi platform.
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Hi Steve, I wanted to get some clarifications on what you are trying to achieve. Are you trying to read the identification of the display?
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Hello Shubha, This is not the expected behavior, so I would like to look into this further. Could you please help me with the following? 1. Fill the screen with Red, Green, and Blue colors individu...
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Hi Dylan, Please see the following initialization code for the NHD-4.0-480480AF-MSXP-CTP display. WriteComm (0xFF);WriteData (0x77);WriteData (0x01);WriteData (0x00);WriteData (0x00);WriteData (0x1...
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Hi, The SCL and DCX pins on the breakout board are tied together because they serve different functions depending on the interface being used. In the parallel interface, the pin functions as the Da...
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The issue was addressed over a call and email. It was a hardware issue which was resolved after swapping a bad jumper with a good one.
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Hi John, You can reach our engineering team by filling out this form and we'll reply via email: https://support.newhavendisplay.com/hc/en-us/requests/new