FAQ

FAQ about Products

• What is the difference between transflective, transmissive, and reflective displays?
• What is the typical lifespan of your (Newhaven) display products?
• Are your displays RoHS and Reach compliant?
• What types of applications are your displays used in?
• Do you offer custom cover glass for your TFT displays?
• Is there a way for me to evaluate a display sample without ordering large production quantities?

FAQ for Troubleshooting a Display

• How do I clean my display?
• How do I recover from an ESD event?
• What happens if my display is EOL?
• How do I print numbers to a character display?
• How do I print characters to a graphic display?
• I'm using an LCD and nothing is showing up on the screen, what to do?

FAQ about Orders & Returns

• Do you provide a unit price discount for large volume quantities?
• Can I schedule multiple release shipments?
• Can I order displays online?
• How do I verify if a part is in stock?
• How do I check the status of my order?
• How do I return my order?

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