Short term display fade

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1 comment

  • Engineering Support
    Community moderator

    Hi Timothy,

    Thank you for your questions and the details you provided.

    First I would like to verify the functionality of your display units. It would be helpful if you could verify that the displays can still function normally using your other setup which you had mentioned worked previously. In addition, can you confirm how you are wiring the display?

    That said, my suspicion is that your issue is related to your connection on the I2C bus. If you had not already can you try directly connecting the display to the I2C line of the controller without the IO- expander? Additionally, it would be helpful to see if the I2C lines are writing data after the display fade.

    One additional thing to note is that the last image does not stay present on your display, but fades out. This indicates that the supply voltage is not present for the display's controller. Can you also confirm that the display still has access to consistent power at the time of the error?

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